Transportation

Career Ladder

Learn About the Transportation Career Path

Advance your skills and learn what it takes to move up the Transportation Career Ladder!

Each career level contains information about wages, job descriptions, main job duties, examples of job titles, general skills, and links to educational and training opportunities. Select one of the levels to learn more.

To explore other career ladders, please visit our Career Ladders page. If you have further questions about local labour market information, email helpdesk@wdb.ca or visit wdb.ca.

Entrepreneur / Business Owner

MEDIAN HOURLY WAGE
Varies

Managers in Transportation

$42.98

Supervisor, Motor Transport and Other Ground Transit Operators

$31.09

Dispatchers

$25.41

Bus Drivers, Subway Operators and Other Transit Operators

$18.74

Taxi and Limousine Drivers and Chauffeurs

$16.80

Taxi and Limousine Drivers and Chauffeurs

Hourly
Wages

Low
$16.55

Median
$16.80

High
$22.39

Drive automobiles and limousines to transport passengers including tourists, visitors of businesses, government or other organizations or members of private households.

Main Job Duties

  • Pick up passengers and drive them to destinations
  • Help passengers with luggage and with boarding and exiting vehicles and assist passengers with special needs
  • Collect flat-rate or metered fares
  • Maintain travel logs and record cash and credit transactions
  • Maintain contact with dispatch unit
  • Clean and make minor repairs to vehicle or take vehicle for servicing
  • May provide pick up and delivery services on request

Skills

Customer Service
Communication
Time Management
Interpersonal Communication
Good Driving Record

Job Title Examples

Taxi driver
Chauffeur
Limousine driver

Education & Training

  • Some secondary school education is usually required.
  • A minimum of one year of safe driving experience is usually required.
  • A Class G driver’s licence is required in Ontario, and a Class 4 driver’s licence is required in all other provinces and the territories.
  • Drivers require a good knowledge of the geographical area to be covered and may have to pass written street/building location and safety examinations.
  • Taxi drivers usually require a municipal permit.
  • First aid certification may be required.

SECONDARY SCHOOL

GOVERNMENT LINKS

Driver’s Education Programs

FLEMING COLLEGE
Continuing Education

OTEC – ONTARIO TOURISM EDUCATION CORPORATION

SERVICE AND TRAINING PROVIDERS
Find your local employment service provider here or adult education and training provider here and contact them for current training programs such as:

  • Occupational-specific training, career planning, job search,
    resume writing, or government-funded programs
  • Upgrading and skills development including grade 12 support, customer service, money math, computers or help in preparing to write driver’s test

Online job posting numbers are designated via key word search and may not reflect the exact number of search results for this occupation.

Bus Drivers, Subway Operators and Other Transit Operators

Hourly
Wages

Low
$16.55

Median
$18.74

High
$27.53

Drive buses and operate streetcars, subway trains and light rail transit vehicles to transport passengers on established routes.

Skills

Defensive driving
Communication
Customer service
Information technology
Loading and unloading

Main Job Duties

  • Drive buses or other transit vehicles to transport passengers along established routes to local destinations and/or passengers and goods to intercity or long-distance destinations
  • Drive sightseeing tour buses to transport passengers
  • Operate equipment for wheelchair accessibility, and aid passengers in boarding
  • Collect fares, issue and validate transfers, check bus passes and record transactions
  • Conduct pre-trip and post-trip inspections of vehicle
  • Communicate with passengers, dispatchers or other drivers using two-way radio systems
  • Report delays, mechanical problems and accidents
  • May provide information on points of interest during sightseeing tours
  • May load and unload passengers’ luggage and express freight

Job Title Examples

Sightseeing bus driver
School bus driver
Motor coach driver
Charter bus driver
Tour bus operator
Public passenger transit driver

Education & Training

  • Completion of secondary school is usually required.
  • Up to three months of on-the-job training, including classroom instruction, is usually provided for all occupations in this unit group.
  • A minimum of one year of safe driving experience is required.
  • Bus drivers require a Class B, C, E or F driver’s licence in Ontario, and a Class 2 driver’s licence is required in all other provinces and the territories.
  • An air brakes endorsement and first aid certificate may be required.

SECONDARY SCHOOL

GOVERNMENT LINKS

Government-approved school bus course providers

FLEMING COLLEGE
Continuing Education

OTEC – ONTARIO TOURISM EDUCATION CORPORATION

SERVICE AND TRAINING PROVIDERS
Find your local employment service provider here or adult education and training provider here and contact them for current training programs such as:

  • Occupational-specific training, career planning, job search,
    resume writing, or government-funded programs
  • Upgrading and skills development including grade 12 support, customer service, money math, computers or help in preparing to write driver’s test

Online job posting numbers are designated via key word search and may not reflect the exact number of search results for this occupation.

Dispatchers

Hourly
Wages

Low
$19.40

Median
$25.41

High
$31.46

Operate radios and other telecommunication equipment to coordinate the activities of drivers and other personnel and to dispatch emergency vehicles.

Main Job Duties

  • Process and transmit information and instructions to vehicle operators and crew to coordinate activities and equipment using a variety of computer-aided communications and dispatching tools
  • Dispatch personnel according to written schedules and work orders
  • Advise vehicle operators of route and traffic problems such as construction, accidents, congestion, weather conditions, weight and size restrictions and other information
  • Monitor personnel workloads and locations
  • Maintain vehicle operator work records using computerized and/or manual methods and ensure time sheets and payroll summaries are completed accurately
  • Maintain computer and/or manual records of mileage, fuel use, repairs and other expenses, and generate reports

Skills

Communication
Computer Literacy
Multi-tasking/Time Management
Detail Oriented
Scheduling

Job Title Examples

Taxi dispatcher
Motor vehicle dispatcher
Radio operator

Education & Training

  • Completion of secondary school is required.
  • Police and emergency dispatchers and other radio operators usually require provincial radio operator’s certificates.
  • Police and emergency dispatchers are required to complete formal on-the-job training. Other dispatchers usually undergo some informal on-the-job training.

SECONDARY SCHOOL

Dispatch Training

FLEMING COLLEGE
Continuing Education

OTEC – ONTARIO TOURISM EDUCATION CORPORATION

SERVICE AND TRAINING PROVIDERS
Find your local employment service provider here or adult education and training provider here and contact them for current training programs such as:

  • Occupational-specific training, career planning, job search,
    resume writing, or government-funded programs
  • Upgrading and skills development including grade 12 support, customer service, money math, computers or help in preparing to write driver’s test

Online job posting numbers are designated via key word search and may not reflect the exact number of search results for this occupation.

Supervisor, Motor Transport and Other Ground Transit Operators

Hourly
Wages

Low
$24.29

Median
$31.09

High
$40.08

Supervise and coordinate activities of truck drivers, bus drivers, delivery drivers, subway and other transit operators, chauffeurs and taxi and limousine drivers.

Main Job Duties

  • Supervise, coordinate and schedule the activities of workers who operate trucks, buses, subway trains, light rail transit, street cars, taxis and other transport vehicles
  • Establish methods to meet work schedules and coordinate work activities with other departments
  • Resolve work problems and recommend measures to improve performance
  • Requisition materials and supplies
    Train staff in job duties, safety procedures and company policies
  • Recommend personnel actions such as hiring and promotions
  • Dispatch bus drivers and monitor routes to ensure schedules are met and to resolve operating problems
  • Monitor and operate signal and track switch control panel of subway systems
  • Prepare work reports and budgets, and monitor expenditures

Skills

Tactfulness
Ability to meet deadlines
Ethical standards and conduct
information gathering
planning

Job Title Examples

Bus dispatcher
Bus drivers’ supervisor
Taxi and chauffeurs’ supervisor
Bus inspector

Education & Training

  • Completion of secondary school is usually required.
  • Several years of experience as a driver or operator of motor transport or ground transit equipment are usually required.

SECONDARY SCHOOL

FLEMING COLLEGE
Continuing Education

TRENT UNIVERSITY

OTEC – ONTARIO TOURISM EDUCATION CORPORATION

SERVICE AND TRAINING PROVIDERS
Find your local employment service provider here or adult education and training provider here and contact them for current training programs such as:

  • Occupational-specific training, career planning, job search,
    resume writing, or government-funded programs
  • Upgrading and skills development including grade 12 support, customer service, money math, computers or help in preparing to write driver’s test

Online job posting numbers are designated via key word search and may not reflect the exact number of search results for this occupation.

Managers in Transportation

Hourly
Wages

Low
$30.77

Median
$42.98

High
$58.82

Plan, organize, direct, control and evaluate the operations of transportation companies such as railways, airlines, bus lines, municipal transit systems, shipping lines and trucking companies.

Main Job Duties

  • Plan, organize, direct, control and evaluate the operations of a transportation company
  • Set operations policies and standards, including determination of safety procedures for the handling of dangerous goods, and ensure compliance with transport regulations
  • Oversee the dispatch, maintenance and service of vehicles, vessels or aircraft
  • Control the company or departmental budget, including acquisitions
  • Monitor company’s or department’s performance, prepare reports for senior management, and plan for changes to schedules and policies
  • Recruit personnel and oversee their training

Skills

CUSTOMER SERVICE
COMMUNICATION
OPERATIONS
REPORT WRITING
COMPUTER LITERACY

Job Title Examples

Bus company manager
Distribution manager
Transportation manager
Shipping services manager

Education & Training

  • A bachelor’s degree in business administration or engineering is usually required.
  • Several years of experience in transportation operations are usually required, including supervisory experience.
  • Extensive experience as a supervisor and operator in a particular transport mode, such as a pilot, train engineer, vessel master or truck driver, may substitute for formal education.
  • Certification as an operator of a particular mode of transportation, such as commercial pilot, vessel master or truck driver, is usually required.

SECONDARY SCHOOL

FLEMING COLLEGE

Continuing Education

Trent University

OTEC – ONTARIO TOURISM EDUCATION CORPORATION

SERVICE AND TRAINING PROVIDERS
Find your local employment service provider here or adult education and training provider here and contact them for current training programs such as:

  • Occupational-specific training, career planning, job search,
    resume writing, or government-funded programs
  • Upgrading and skills development including grade 12 support, customer service, money math, computers or help in preparing to write driver’s test

Online job posting numbers are designated via key word search and may not reflect the exact number of search results for this occupation.

Entrepreneur / Business Owner

Approximately 1,450 new businesses are launched annually in the WDB region.

Create or purchase an existing business with the objective of organizing and executing business operations.

Main Job Duties

  • Create and manage a business plan, including ongoing research and planning, and time management
  • Secure funding, maintain business bank accounts, payments processing, taxes and general bookkeeping
  • Develop marketing campaigns, manage social media and conduct other marketing activities
  • Respond to customer service inquiries, including answer phone calls and emails to build a positive reputation for the business
  • Recruit and manage employees

Skills

Work Independently
Customer Service
Organization
Time Management
Accounting

Job Title Examples

Small Business Owner
Franchisee

Education & Training

ONTARIO SUMMER COMPANY
Grant for students aged 15 to 29 to start a new summer business
STARTER COMPANY PLUS
Grant for Canadians 18+ to start a new business or grow a business that has been in operations for fewer than five years
COMMUNITY FUTURES
Financing, mentorship and community support for local small businesses
INNOVATION CLUSTER
Supports entrepreneurs in the formation and growth of tech-driven companies
FLEMING COLLEGE
Continuing Education

TRENT UNIVERSITY

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We would like to acknowledge the support made by the Ministry of Tourism, Culture and Sport and Regional Tourism Organization 8 for this project.

Sources:
National Occupational Classification (NOC)
Lightcast (2023.3)
WDB Local Jobs Hub

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