Retail

Career Ladder

Learn About The Retail Career Path

Dive into the data and learn what it takes to move up the Retail Sales career ladder!

Each career level contains information about hourly wages, job descriptions, main job duties, examples of job titles, general skills, and links to educational courses or training opportunities.

If you have further questions about local labour market information, email helpdesk@wdb.ca or visit wdb.ca.

Entrepreneur / Business Owner

MEDIAN HOURLY WAGE
Varies

Retail & Wholesale Trade Manager

$38.07

Visual Merchandiser

$24.19

Retail & Wholesale Buyer

$22.98

Retail Sales Supervisor

$18.71

Retail Salesperson

$15.09

Retail Salesperson

Hourly
Wages
Low
$15.00
Median
$15.09
High
$17.61
what you do

Main Job Duties

  • Greet customers, advise on use and care of merchandise, provide advice concerning specialized products or services
  • Prepare merchandise for purchase, rental or lease
  • Operate computerized inventory record keeping and re-ordering systems
  • May conduct sales transactions through internet-based electronic commerce

Skills

Problem Solving Organization
Customer Service Point of Sale
Digital Literacy Retail Math

Job Title Examples

Clothing Salesperson
Retail Sales Clerk
Automobile Salesperson

Education & Training

SERVICE PROVIDERS
Find your local employment service provider here or adult education and training provider here and contact them for current retail training programs such as:
  • Point of Sale (POS) and Retail Math Training
  • Customer Service Excellence Certification
ONTARIO TOURISM EDUCATION CORPORATION
#
Online Job Posts
Online job posting numbers are generated using NOC code classifications and may not reflect exact number of Retail Salesperson search results.

Retail Sales Supervisor

Hourly
Wages
Low
$15.00
Median
$15.09
High
$17.61
what you do

Main Job Duties

  • Supervise and coordinate sales staff and cashiers
  • Assign workers to duties, prepare work schedules, and maintain specified inventory and order merchandise
  • Hire and train or arrange the training of new staff and monitor and report on performance
  • Prepare reports regarding sales volume, merchandising and personnel matters

Skills

Customer Service Leadership
Teamwork Problem Solving
Time Management

Job Title Examples

Retail Store Supervisor
Retail Trainer
Key Holder

Education & Training

  • Prior experience in the retail sector is usually required
SERVICE PROVIDERS
Find your local employment service provider here or adult education and training provider here and contact them for current training programs such as:
  • Leadership Excellence Training
ONTARIO TOURISM EDUCATION CORPORATION
#
Online Job Posts
Online job posting numbers are generated using NOC code classifications and may not reflect exact number of Retail Sales Supervisor search results.

Retail & Wholesale Buyer

Hourly
Wages
Low
$19.35
Median
$22.98
High
$27.58
what you do

Main Job Duties

  • Purchase merchandise for resale by retail or wholesale establishments
  • Review requirements of establishment and determine quantity and type of merchandise to purchase
  • Interview suppliers and negotiate prices, discounts, credit terms and transportation arrangements
  • Oversee distribution of merchandise to outlets and maintain adequate stock levels

Skills

Attention To Detail
Customer Service
Teamwork Work Independently
Written Communication
Organization

Job Title Examples

Food Buyer
Wholesale Buyer
Appliance Buyer

Education & Training

  • Prior experience in the retail sector is usually required
  • Completion of a university degree or college diploma may be required
TRENT UNIVERSITY
Continuing Education
FLEMING COLLEGE
Continuing Education
#
Online Job Posts
Online job posting numbers are generated using NOC code classifications and may not reflect exact number of Retail & Wholesale Buyer search results.

Visual Merchandiser

Hourly
Wages
Low
$18.18
Median
$24.19
High
$39.09
what you do

Main Job Duties

  • Conceptualize and produce designs for displays and exhibits for retail establishments

Skills

Problem Solving Planning
Customer Service Time Management
Work Independently

Job Title Examples

Display Designer
Exhibit Designer
Facilities Designer

Education & Training

  • Portfolio of work to demonstrate creativity is usually required
FLEMING COLLEGE
Continuing Education
#
Online Job Posts
Online job posting numbers are generated using NOC code classifications and may not reflect exact number of Visual Merchandiser search results.

Retail & Wholesale Trade Manager

Hourly
Wages
Low
$25.69
Median
$38.07
High
$52.34
what you do

Main Job Duties

  • Manage staff and duties
  • Develop and implement marketing strategies
  • Plan budgets, authorize expenditures and monitor revenues
  • Evaluate and improve customer service and respond to customer requests and issues
  • Address staffing requirements, including the hiring, development and retention of staff

Skills

Customer Service Leadership
Teamwork Planning
Time Management

Job Title Examples

Car Dealership Manager
Clothing Store Manager
Hardware Store Manager

Education & Training

  • Several years of related retail or wholesale sales experience at increasing levels of responsibilities are usually required
  • Completion of a university degree or college diploma may be required
TRENT UNIVERSITY
Continuing Education
#
Online Job Posts
Online job posting numbers are generated using NOC code classifications and may not reflect exact number of Retail & Wholesale Trade Manager search results.

Entrepreneur / Business Owner

1,450 businesses in WDB region launched annually
what you do

Main Job Duties

  • Creating and managing a business plan, ongoing research and planning, hiring staff, creating policies, and forecasting
  • Maintaining business bank accounts, payments processing, taxes and general bookkeeping
  • Develop marketing campaigns, manage social media and conduct other marketing activities
  • Respond to customer service inquiries, including answer phone calls and emails to build a positive reputation for the business

Skills

Work Independently
Customer Service
Organization Planning
Time Management

Job Title Examples

Small Business Owner
Franchisee

Education & Training

ONTARIO SUMMER COMPANY
Grant for students aged 15 to 29 to start a new summer business
STARTER COMPANY PLUS
Grant for Canadians 18+ to start a new business or grow a business that has been in operations for fewer than five years
TRENT UNIVERSITY
Continuing Education
FLEMING COLLEGE
Continuing Education
INNOVATION CLUSTER
Supports entrepreneurs in the formation and growth of tech-driven companies
COMMUNITY FUTURES
Financing, mentorship and community support for local small businesses
rto8-logo-vector2
We would like to acknowledge the investment made by the Ministry of Heritage, Sport, Tourism and Culture Industries and RTO8 for this project.

Wage data comes from EMSI Analyst (2021.3).
Job posting data is from WDB Local Jobs Hub (WDB Region, 2021).

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